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What Is A Reasonable Shop Rate ?
Total Views: 393 - Total Replies: 18
Feb 24 2010, 8:53 pm - By SmattaHead


Just curious, because I have yet to pay a dealer to make any repairs on a bike, but what is a reasonable shop rate (labor) at a Vic dealer?

I called the closest dealer to me to inquire about some work and was quoted $95.00 per hour as a shop rate.  I thought that was high.  I was expecting $75.00.

I know that I will need some service from the dealer at some time in the not-too-distant future, and will end up paying their rate.  But, I still think $95/hr is kinda high.

Anyone able to straighten me out on this???

Feb 24 2010, 9:03 pm - Replied by: dsjr70


I think my dealer is $95.00 also.  I guess it depends on the cost of living in your area and the dealers overhead.  I would be happy to get half that, my billing rate is $35.00 for an electrician... 

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What happened to the SKYY????

 

 

Feb 24 2010, 9:06 pm - Replied by: Andy


The "former" Victory Dealer was charging a shop rate of $80 per hour...but that's moot as they are no longer a Victory Dealer. 

I'm paying $100 per hour for Spyder service. But to be fair, there's a lot more plastic to remove to make even the most basic of repairs. 
I recently sold my 2010 Can-Am Spyder RT-S Premiere Edition and will be shopping for a new bike soon. I have owned a Victory Vision Tour Premium with S1 L1s and a bunch of extras, Harley Road King, Yamaha Silverado, Harley Softtail Special, Honda Goldwing, Yamaha Royal Star, Yamaha YZF 600, Honda Shadow, Honda Helix, Yamaha Elite Scooter, Honda CX-500, Honda 50 and a Moped!
Feb 24 2010, 9:18 pm - Replied by: kevinx01


All depends on where you are at. North Fl will run you a minimum of $100 an hour, but I have heard of stores in the mid west at $65
Feb 24 2010, 9:20 pm - Replied by: dsjr70



Andy wrote:
The "former" Victory Dealer was charging a shop rate of $80 per hour...but that's moot as they are no longer a Victory Dealer. 

I'm paying $100 per hour for Spyder service. But to be fair, there's a lot more plastic to remove to make even the most basic of repairs. 

 

What does the amount of plastic have to do with anything?  If your paying by the hour, isnt an hour an hour no matter what you are working on?  I asked the same question from the Chevy dealer when I got my Corvette serviced...

2008 Vegas Low

2010 Vegas 8-Ball

2010 Vegas LE #1

 

What happened to the SKYY????

 

 

Feb 24 2010, 9:22 pm - Replied by: dirtbag_700


I believe my 2 local dealers are approx $100/hr

personally i think that is a little high when you consider most automotive dealer are in the same range and they do have alot more overhead when you consider size and equipment costs,

As for Andy's spider the appropriate time is alotted for each proceedure(if book time is 1 hr to replace a battery ie that includes removing neccesary plastics ) so that battery would cost $100 labour plus battery

thats my 2 cents,hope to get some change lol

 

 

2009 blacked out vision tour premium,S1L1,gatlin tips

2000 honda 1100 aero

2004 sportsman 700

2003 sportsman 600

2003 predator 90(for the kids)

recently parted with 2002 ZR800

Feb 24 2010, 9:46 pm - Replied by: jaskc78


the dealership i bought from is $84/hr, and i figure the mechanic sees maybe half of that, the shop keeps the rest.

2010 Victory Hammer 8 Ball (Once you go Black....)

2006 Kawasaki Ninja ZX-6R 636 (Zoom Zoom)

2007 Harley-Davidson Road Glide (RIP)

1985 Suzuki Madura 1200 (For Sale...Still)

2007 Kawasaki Ninja 250 (For Sale...Again)

Feb 24 2010, 9:53 pm - Replied by: dsjr70



jaskc78 wrote:
the dealership i bought from is $84/hr, and i figure the mechanic sees maybe half of that, the shop keeps the rest.

 

I seriously doubt a mechanic sees $42 and hour.  Maybe $40 with burden that he never sees in his pay but I still think that would be very high.  Not saying they dont deserve it but dont think (except for a select few) they get that.  In a perfect world I need to make a minimum of 3x a service techs salary to see a profit.

2008 Vegas Low

2010 Vegas 8-Ball

2010 Vegas LE #1

 

What happened to the SKYY????

 

 

Feb 24 2010, 9:55 pm - Replied by: dsjr70



dirtbag_700 wrote:

I believe my 2 local dealers are approx $100/hr

personally i think that is a little high when you consider most automotive dealer are in the same range and they do have alot more overhead when you consider size and equipment costs,

As for Andy's spider the appropriate time is alotted for each proceedure(if book time is 1 hr to replace a battery ie that includes removing neccesary plastics ) so that battery would cost $100 labour plus battery

thats my 2 cents,hope to get some change lol

 

 

 

Yeah, that is what I dont understand...  The trade service guide (or whatever they call it) should already compensate for the difficulty between models...

2008 Vegas Low

2010 Vegas 8-Ball

2010 Vegas LE #1

 

What happened to the SKYY????

 

 

Feb 24 2010, 9:59 pm - Replied by: Andy



dsjr70 wrote:

Andy wrote:
The "former" Victory Dealer was charging a shop rate of $80 per hour...but that's moot as they are no longer a Victory Dealer. 

I'm paying $100 per hour for Spyder service. But to be fair, there's a lot more plastic to remove to make even the most basic of repairs. 

 

What does the amount of plastic have to do with anything?  If your paying by the hour, isnt an hour an hour no matter what you are working on?  I asked the same question from the Chevy dealer when I got my Corvette serviced...


You're correct. A better response would have been the notable difference between this multi-brand dealerships facilities vs. the bare bones former Victory Dealership. The Spyder dealership I deal with is located in a facility that until a year ago was a Lexus dealership. Their parts/service departments are larger than the "former" VIc dealers showroom. And,  they are staffed with a very knowledgeable bunch of folks. That costs money. 
I recently sold my 2010 Can-Am Spyder RT-S Premiere Edition and will be shopping for a new bike soon. I have owned a Victory Vision Tour Premium with S1 L1s and a bunch of extras, Harley Road King, Yamaha Silverado, Harley Softtail Special, Honda Goldwing, Yamaha Royal Star, Yamaha YZF 600, Honda Shadow, Honda Helix, Yamaha Elite Scooter, Honda CX-500, Honda 50 and a Moped!
Feb 24 2010, 10:02 pm - Replied by: dsjr70


Gotcha, I thought you were saying they charge different rates between a Spyder and a Suzuki (just throwing that brand out there).  I know Ride Now in Longwood charged a different rate for Triumph and never got a straight answer why.

2008 Vegas Low

2010 Vegas 8-Ball

2010 Vegas LE #1

 

What happened to the SKYY????

 

 

Feb 25 2010, 8:30 am - Replied by: devil


Every body that complains about the cost of labor should be in budiness for themselves once then you would see how much it cost to run a business. Your employees have to be paid a good wage or they will go some place to work. Ther is rent, all kind of insurances, employers part of payroll taxes, workmans comp., intrest on and payments for equipment,up keep on building and such and it goes on and on and on. I have never compalined about a bil for a dealer as long as they can show me where my money went.
Devil
Feb 25 2010, 8:31 am - Replied by: RedRyder


I remember being at Rice Victory dealership in Rapid City last year during Sturgis. We were waiting in line and most of the guys were discussing how cheap the lobar per hour was. I looked at the sign and said, "Did you read the sign?" They said, "Yes." I again asked, "Did you read the sign?" Finally one guy sas "Crap it's $35 per 1/2 hour." I said, "That's what I meant. " In one way it's deceiving because all the other shops I have been to post by the hour. On the other hand I guess you could have a minimum 1/2 charge instead of a 1 hour min charge. Just goes to show that 7 or 8 people can read what they want instead of what's there. Most shops I have visited charge around 65 to 85 an hour near me.
Do all states require posted labor rates? Is that a fed requirement now? If not make sure to get an written estimate when at a dealer you have never been at.
To me the most important thing is getting the job done correctly the first time. If the $100/hour place does it right the first time and the $65/hour takes 3 trips back I did not save anything.
Like Andy explained, plastic will increase your bill because it's takes longer to get to the problem. Remember this if you have a bunch of accessories the mech needs to remove to do his/her job. You could save money/time by removing accessories before you take the bike to the shop.
Feb 25 2010, 9:10 am - Replied by: dirtbag_700



dsjr70 wrote:

dirtbag_700 wrote:

I believe my 2 local dealers are approx $100/hr

personally i think that is a little high when you consider most automotive dealer are in the same range and they do have alot more overhead when you consider size and equipment costs,

As for Andy's spider the appropriate time is alotted for each proceedure(if book time is 1 hr to replace a battery ie that includes removing neccesary plastics ) so that battery would cost $100 labour plus battery

thats my 2 cents,hope to get some change lol

 

 

 

Yeah, that is what I dont understand...  The trade service guide (or whatever they call it) should already compensate for the difficulty between models...

2009 blacked out vision tour premium,S1L1,gatlin tips

2000 honda 1100 aero

2004 sportsman 700

2003 sportsman 600

2003 predator 90(for the kids)

recently parted with 2002 ZR800

Feb 25 2010, 9:12 am - Replied by: dirtbag_700


it does in the automovtive side,but it does not account for accesories

2009 blacked out vision tour premium,S1L1,gatlin tips

2000 honda 1100 aero

2004 sportsman 700

2003 sportsman 600

2003 predator 90(for the kids)

recently parted with 2002 ZR800

Feb 25 2010, 9:56 am - Replied by: h7wae14t


My dealer charges 55/hour but that is in West Virginia.  I think that is way reasonable.

Just Ride.....water, dirt or street...

2004 218LSC Monterey boat --> cuddy cabin for a good day of fun on the water

2007 Honda CRF150F --> my play bike

2007 Honda TRX250E --> my play and work 4-wheeler

2009 Victory Kingpin --> oh yea! my cruiser...

Feb 25 2010, 11:29 pm - Replied by: SmattaHead


Looks like my dealer's rate at 95/hr is not too high.
Then I inquired about the cost of parts that I was interested in,
and decided those prices were almost double what I can get the same
parts for online.

Looks like I will be purchasing the parts (intake and exhaust) online and
doing most of the install myself, then bring to
the dealer for the recalibration, when I get to that point.
Not that I'm a mechanic, but I have always considered
tinkering with my bike part of the motorcycle experience.


Feb 26 2010, 7:02 am - Replied by: kevinx01



dsjr70 wrote:


jaskc78 wrote:
the dealership i bought from is $84/hr, and i figure the mechanic sees maybe half of that, the shop keeps the rest.

 

I seriously doubt a mechanic sees $42 and hour.  Maybe $40 with burden that he never sees in his pay but I still think that would be very high.  Not saying they dont deserve it but dont think (except for a select few) they get that.  In a perfect world I need to make a minimum of 3x a service techs salary to see a profit.

 

I'll bet the mechanic sees closer to $20/hr. I would say the industry average is closer to 25%

 

I saw labor guides mentioned, and yes they do differentiate between models[kinda] Polaris is big on their song, and dance about how the perform each operation with hand tools 3 times, and then list the best time. Unfortunately that is a blatant lie. The book is so full of discrepancies; that I think they just sit around smoking weed, drinking booze, and calling times off the top of their heads

Feb 26 2010, 8:22 am - Replied by: stilcrazee


$85-95 is pretty much the norm around here.

"Labor to keep alive in your breast that little spark of celestial fire called conscience." 

 

George Washington, The Rules of Civility, 1748


 

 

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